PRODUCT CATEGORIES

Warranty Request Forms

If you would like to request a warranty on a Pool Pro product, please fill out a warranty request form below and submit. Once we have received your warranty request we will evaluate and process your claim and contact you for further details.

ALL FIELDS MUST BE FILLED OUT. IF YOU ARE UNSURE, PLEASE FILL OUT WITH "N/A"

REQUEST DETAILS

END USER DETAILS

(If you do not have a valid email address for the End User, please enter your Shop email address)

EQUIPMENT DETAILS

PROOF OF PURCHASE/SALE AND ADDITIONAL PHOTOS

ATTN SHOPS/BUILDERS: Attach Proof of Sale to the End User, and any photos of the equipment/issue.

ATTN END USERS/MEMBERS OF THE PUBLIC: Attach your Proof of Purchase, and any photos of the equipment/issue.

Drag and Drop Files Here

Max file size 25mb, allowed files (.jpg, .jpeg, .png, .gif, .pdf, .docx, .doc). Multiple files allowed.

Alternatively, if you are having trouble with the electronic form, please download a physical copy here

 

After completing the form, send it along with proof of purchase and any other relevant documentation by either post, fax or email:
Post:  The POPS Group Pty Ltd, PO Box 4183, Loganholme DC  Qld  4129
Fax:  1800 778 820
Email:   This email address is being protected from spambots. You need JavaScript enabled to view it.